Delivery across Pakistan, returns and exchanges
Standard delivery within Pakistan takes 3 to 5 days and costs PKR 250 on orders below PKR 2,000. Orders of PKR 2,000 or more receive free standard delivery. Checkout shows the available delivery methods and applicable charges for your address before you confirm the order.
Khoobru offers a 7-day window from delivery for exchanges and returns of unworn items in their original packaging. If an item arrives damaged or wrong, we cover the shipping costs. For other exchanges and returns, the customer pays shipping. Please contact us before sending an item back, by email at alivodigitalco@gmail.com or through the WhatsApp chat button on this site.
Read the full return & exchange policy and shipping policy, browse the shopping FAQs, or contact the team with an order question.